Yes! You can switch your billing date to either the 1st or the 15th of the month. Just stop by your salon to make the change.
Yes, visit your salon at least 15 days before your next billing date to update your account info.
You can choose between the 1st or 15th of the month for your billing date.
Nope! They’re flexible. You can pause, cancel, or keep going anytime.
Yes. You can pause your membership for up to 6 months and keep your original rate. It’ll auto-renew after the pause, or you can reactivate early in-store.
You can use any remaining minutes or purchase individual sessions while your membership is paused. Membership perks resume after reactivation.
No reactivation fee. Just pay the regular monthly amount if you return before the pause ends.
Yes! Your original membership rate is locked in.
Memberships are location-specific, but you can transfer to another salon that suits you better—just visit either salon to make the switch.
No problem. Use our transfer option to move your membership to a new location. Just visit either salon to fill out a quick form.
Visit your salon to complete a quick cancellation form, or email us if you can’t make it in.
Call 905-930-8800 or email comments@solexotica.com. We’ll get back to you within 48 hours.
Tanning happens when UV light activates melanin in your skin. It’s your body’s natural way of protecting itself from sunburn.
Sunburn is overexposure to UV light. It causes red, inflamed skin—not a tan—and can damage your skin’s protective layers.
We recommend waiting 24–48 hours between sessions to give your skin time to recover.
Yes. Tanning is your body’s natural defence against sunburn by producing more melanin and thickening the skin’s surface.
You must be 18+ with valid ID to use tanning beds in Ontario. Ages 16–17 can use sunless services with ID.
UV light helps increase serotonin and can relieve symptoms of Seasonal Affective Disorder (S.A.D.), improving your mood and energy levels.
UV light can permanently damage your eyes. Goggles protect against vision loss, dry eyes, and other long-term issues.
Tanning lotion hydrates, nourishes, and helps you tan more evenly and effectively. You’ll still tan without it—but your skin may dry out and your results won’t last as long.
Cover fresh tattoos when tanning. Once healed (about 3 weeks), use tattoo-safe lotions or sunscreen to prevent fading.
Legs have thicker skin and less blood flow, while your face is often cleansed or exfoliated more frequently. Both make it harder to tan. Specialized bulbs and lotions can help.
They may be caused by pressure points, fungal conditions like tinea versicolor, or skin disorders like vitiligo. We recommend adjusting your tanning position and speaking with a salon expert.
Spray tans use DHA, a sugar-derived ingredient, that reacts with dead skin cells to create a natural bronze glow that lasts 4–7 days.
Typically 4–7 days, or up to 10 with the right care. Your skin’s hydration, shaving habits, and product use all affect how long it lasts.
Shower, shave, and exfoliate a few hours before. Wear loose, dark clothing, and use barrier cream on hands and feet. Ask about add-ons to prep and hydrate your skin.
Stay hydrated, choose the right spray shade for your skin tone, and don’t spray too often (no more than once a week). Our team can help pick the perfect colour.
Keep your skin hydrated! Use moisturizing body wash, daily lotion, and avoid harsh soaps or exfoliation right after tanning.
Red light therapy uses low-level light to stimulate collagen production, which helps improve skin texture and reduce fine lines and wrinkles.
Skin types range from I (very fair, burns easily) to VI (deeply pigmented, rarely burns). Complete our online waiver to find yours and get tailored tanning advice.
We’re happy to help with defective items, but we don’t accept returns or exchanges on opened or used products.
